Taslima Begum

Review of Currys Digital, Milton Keynes

I went in to trade my laptop and asked to speak to...

I went in to trade my laptop and asked to speak to someone. The lady said she will have to call the guy who is already dealing with the customer because he's the only one that can deal with the problem? One the managers team lady had come and told a collegue that someone is waiting to be served (me) no one came although he said I'll get someone... eventually the guy finished with the other customer and tried to help me not realising that he knowhow usb do not work! And I was not able to get a quote for my laptop. The guy asked other colleagues if there is any other usbs that are working and one of the managers said "I only just came back from holiday". Is that a response to give if she is a manager? Infront of the customer. Awfull service apart from the guy bless him, he tried his best. It looked like they are very low staffed and the guy who helped me was doing other people's jobs for them . I then went over to the ipads a lady approached me and asked if I needed help and I asked her if she had a keyboard for the iPad she instantly said they are 150 pounds as if I am not able to afford it, i looked at her and said yes that is fine then she carried on looking for the keyboard for me. She looked as if she did not want to be there and as a matter of fact while she judged me, she needs lessons on how to fill eyebrows in because they were dreadfull. There was also a couple that was making a complaint over the phone because of the way staff behaved towards them. Eventually I went to purchase something and the tills went down over all Currys customer service is so poor I would get better customer service is aldi.