AVOID!! THEY LIED TO ME AND CARL SCHMIDT PROMISED ...

AVOID!! THEY LIED TO ME AND CARL SCHMIDT PROMISED ME AN ADDED BONUS TO MOVE MY ACCOUNTS OVER. ONCE MY ACCOUNTS WERE MOVED, HE REVOKED HIS BONUS OFFER "AT HIS DISCRETION" WITHOUT TELLING ME. MULTIPLE CALLS A FEW TIMES A WEEK AND NOTHING IS RESOLVED. THEN A NEW EXCUSE "TOO MUCH TIME HAS PASSED" EVEN THOUGH THEY WERE THE ONES WHO TOOK A WEEK TO LOOK INTO EVERY INQUIRY AND CAME BACK WITH NOTHING. THEY WON'T EVEN PROVIDE THEIR DECISION IN WRITING. PLEASE DON'T ACCEPT THIS LOW LEVEL OF CUSTOMER SERVICE. DON'T TRUST THEIR OMBUDSMAN - CONTACT OBSI DIRECTLY!!!