Our room was unbearably hot and dry. We stayed 3 d...

Our room was unbearably hot and dry. We stayed 3 days and complained about it. The answer to us was that they are on winter heating now so nothing they can do. The room was at 26 degrees!!!! We asked for them to turn off the heat altogether but again the answer was no. Their solution was a little plastic Walmart fan which was ineffective. A small slit underneath the window opened but offered no relief. You go to a hotel to sleep and after 3 days we left exhausted. We ordered drinks up to the room the first night which arrived on a tray. The dirty glasses and tray were never removed. The housekeeping was substandard at best. We stayed on the 25 floor. The outside doors of one of the elevators looked like someone had thrown a drink at it. Even after mentioning it to management they were still filthy upon check out. I would never step foot in this hotel again.