Liz Morgan

Review of ETMC-EMS

The EMS workers acted like they didn't know what t...

The EMS workers acted like they didn't know what they were doing. My son had another febrile seizure, and i told them that, yet they still didn't give him anything to try to reduce his fever and even left him fully clothed under a blanket. This was his 5th febrile seizure (yes we're getting further diagnosis on this) and from previous ones, i know that he needs to be stripped down to his underwear and definitely not be under a blanket. Very nice people, just seem under-trained. Also, the billing with EMS is absolutely RIDICULOUS. It's been over a month since he was on the ambulance and i STILL have not received a bill for it. Thankfully i'm a responsible adult and called to see about it. If there was anyway for us to NOT use this EMS service, i would.