I have been going to McCall s pumpkin patch for ov...

I have been going to McCall s pumpkin patch for over 15 years. I even went before having children. Going to the pumpkin patch and maze has been a tradition in my family for a long time. I have thought long and hard about writing a bad review about a place that I love, I didn t want to do it at first, but after thinking more and more about it, I have realized that McCall s pumpkin patch does not care about our kids. At all.
In mid October I chaperoned my 4 year old son s field trip with his school. We were both so excited to go! We got our pumpkins, played on several structures and we were having a wonderful time with his friends. The kids were playing on the spider web structure and my son got caught up in it and fell off. He broke his arm.
Accidents happen. I am aware of this. I called no less than 10 times over a months time and was told over and over again that Kevin McCall the owner would call me back. He called me once, which I missed and I called him back in less than 2 minutes. He did not answer. I emailed over and over again, even sent a text. The emails, calls and texts were never responded to. I was not threatening to sue, all I wanted to know was if their insurance had any sort of medical pay to cover any deductibles. A call back would have indicated that at least they cared. A simple is your son okay? call would have been sufficient and appreciated.
I am so disappointed that a company that caters to children and families really does not care about their safety. They don t even have the decency to get in touch with a parent with an injured kid. I am sad to say that we will never go to McCall s again.