One star is too much for this company.

One star is too much for this company.
First of all, when you order the water via the internet, the company QUICKLY withdraw money from your card before you get the water. And send the facture that you had got the water already. But you STILL WAIT the water. And you can wait long.
Second, i used to write/call to the service care many times to check the delivery day and time. Cause their planning team decide themself when and what time they want to deliver. And you should be at home 7 days whole week from morning till eve and guess what day they come.
Logistic of this company is weak, don't work well. Sipwell doesn't keep their promises! It seems like that the Sipwell's first goal is take money from the clients. And don't care about customers. I am very disappointed!