I try and delay as long as possible to buying/leas...

I try and delay as long as possible to buying/leasing a new car (the car I traded in was a 2016 BMW model) because the experiences I have had in the past - tedious, double dealing, bait and switch, and any other annoying technique employed to make a sale/

Not so at Nick Alexander BMW. The agent I dealt with (or actually was taking of me) is Kyle R., who from the get go maintained a professional, honest, and a let's make this happen attitude that worked for both sides. Kyle looked at every angle to ensure that I left with the best car and monthly payment that worked for me. I felt like I was more hanging out with a good friend that I could trust, as opposed to previous experiences. Kyle took his time with me, explained different options, and worked with me to arrive at my final destination of leaving with a new car. Also after the deal was made, Kyle, rather than just shaking my hand and wishing me the best with my new car, stayed with me until the car was brought to me to ensure that I was comfortable and that all was good (and even took the time to explain the various bells and whistle of the car).. Bottom line - I highly recommend Nick Alexander BMW and Kyle R. as the place and person to go to when shopping for a car. You will not be disappointed whatsoever.

Furthermore, the processing department (bills, signing docs), likewise is professional and friendly and truly interested in working with me to choose the best options offered. The person I dealt with (for the life of me I am spacing her name, however, that is not an indication of the experience I had) took her time going over different options, explaining in detail which helped me not only to understand the options, but also, to decide on a factual basis which was best for me.

Oh, and the services that Nick Alexander BMW offers post driving off the lot are amazing - and not offered at other dealerships.