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Inv Sampin 2s CA

4 years ago

the hotel is very nice family facilities but there...

the hotel is very nice family facilities but there is something very bad is that there is nobody responsible for giving you an accurate answer for any claim during my stay of 5 nights 6 days specifically on Tuesday 22/07/2014 I left the hotel shopping but I brought the keys with me that was approximately at 11:15 am I returned as at 6:20 pm and got the room made a mess until the bed was lying down and out of place with both bedside tables when the information was requested immediately call to the reception but they told me that the supervisor of the waitresses would wait there for 30 "and nobody arrived so I looked for the corridor and found the supervisor I had her come to the room to see what state she was in ... I brought the security personnel and then the customer service staff and when they were present I checked my belongings so that they could take the full report because there was a lack of crafts acquired in the area of the beach for a value of just 200.00 but I believe that it is not only about the value but about the beginning and the attention even to the date 08/12/2014 I am waiting for an answer of what happened with my belonging as with the disorder that I got in my room .- is so unfortunate that having such a good space for recreation and that a fact like that ruin the work of those who strive to give good service!

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