Appointment scheduled for Friday at 0800. I was t...

Appointment scheduled for Friday at 0800. I was told work would be complete the same day when I scheduled. Arrived at 0800 on Friday as scheduled. Waited 20 minutes for advisor to take car.

Friday 1600 called to check on status of vehicle, was told both technician & advisor was already gone.

Monday 1500 called to check status of vehicle, spoke with advisor. He informed me my vehicle was next on technicians list.

I expressed my frustration with turning vehicle in on Friday as appointment was scheduled & not having it touched until Tuesday. Whats the point of having an appointment. He stated (They) overbook frequently. He confirmed my sentiments that its useless to make an appointment & it s better to just walk in & drop off.

Think i ll try my luck with Sunset Dodge.