Pat Reed

Review of Power Home Remodeling

PLEASE do not use this company. My first encounter...

PLEASE do not use this company. My first encounter was on May 19, 2018 and today is October 13, 2018 only to receive another phone call this morning at 8:00 a.m. when promised they would be here today to not only meet our expectations but to exceed them as noted in their marketing materials. Today's excuse was the installer is under the weather. Last week was we had the wrong date. We've been going though this disaster since July so no we did have the wrong date. We need Saturday's and they know this but was asked this morning can't we do this during the week? This company has done nothing but multiple errors (they cannot measure that's the problem and they install damaged windows). I was in tears and was promised so far two gift certificates for a nice dinner to make up for all their errors. No, I've never received the promised gift certificates and I really don't care but it's another promise that was not fulfilled. Every person I speak to at Power I mention the certificates only to be told oh yes I do see this document in your file. I will make a note you never received them. PLEASE do not use this company for your American Dream also noted in their marketing materials. Power please don't respond with we are sorry and please call the number to voice your concerns. Just ask any project manager, installer or consultant that has been to our home and they can tell you want they tell us and that's we cannot believe you are going through this mess. Well we are and very upset and unsatisfied.