Teresa-Parker Scheil

Review of Club Quarters, Boston

my main complaint, i left a 2 very personal books,...

my main complaint, i left a 2 very personal books, once home and realize this , MARCI Miles, the name reservation under called was directed to post and found where no one answered, we left a voicemail explaining the situation. the recording stated a return call would happen within 24 hrs.. it did not. The following day i called to be told the mgr was in a meeting to call back in an hour or two, i was directed to her voicemail where once again i left a detailed message. again no return call. at 4:50 the same day i called again, was told no one available , to call back between 8:30-4:30. i do take responsibility for it being left, although i was extremely ill during the stay and while checking out to catch a flight.
there was small things such as the coffee bar not being restocked in the room, but that could be overlooked. Not being able to reach someone in charge that might be able to provide answers is a big deal to me