Not only is this one of the most expensive hotels ...

Not only is this one of the most expensive hotels in Banff but it has the worst service. We used the valet service but they made us unload our bags and bring them to the room ourselves (same thing again on check out). They put us and our baby next to a room with a loud party, so we couldn't sleep. They wouldn't resolve this problem despite repeated complaints into the early hours of the morning. Do yourself a favor and skip this hotel. You'll get better service at a Holiday Inn or Best Western.