Horrible experience!! From struggling to find a pa...

Horrible experience!! From struggling to find a parking space ( by the way, they didn't care to plow the parking lot), to a very disappointing experience inside the waterpark. Pretty much half of the rides were closed, including the hot tub. The slides were over crowded and the water in the pool bar was cold - it was warmer to sit outside than in the water! The service at the bar could be much better. For 5 bartenders working and a handful of customers, there should be no people waiting 15-20 mins to be acknowledged and an additional half hour to receive food and drink(s). They should have notified people of their technical difficulties ahead of time and given a choice to reschedule the trip or offer a refund.
There are many indoor waterparks to chose from and it is disappointing Aquatopia wouldn't put a higher emphasis on customer service.