Jason Morehouse

Review of Hotel Grand Pacific

I often stay at the Grand Pacific in Victoria. It...

I often stay at the Grand Pacific in Victoria. It's great service in the best location with views you can't buy anywhere else. This time I was heading to Vancouver staying at the PAN Pacific, but mistakenly booked the GRAND in Victoria. I arrived with no room in Vancouver (sorted), and then called back to Victoria. It was after check-out and they didn't need to refund me, but the manager did with no fuss. That level of service never goes unnoticed - thanks!