While we have had good experiences in the past, th...

While we have had good experiences in the past, the bad ones keep adding up more lately. First, I take my son to the main children's hospital to have blood work done. The lab script clearly specifies to not use a tourniquet while drawing blood....the lab assistant put a tourniquet on my son anyway until I told her what the script said. She read the script and forgot? Wasn't paying attention, didn't care.. I don't know. . Wish we could go somewere else.