I contacted iiNet to move my internet service to m...

I contacted iiNet to move my internet service to my new address. I was billed immediately after hanging up the phone and then received ongoing texts and emails requesting me to activate the account even though I had asked for connection for the following week. Then started receiving ongoing texts and emails to say that my billing date would commence on a specific date in two days whether I activated the account or not - hadn t even moved to the new address! After several days I m still waiting for the cancellation of my old account and refund of monies already paid for that account. So basically, iiNet are super efficient when it comes to taking money but not so much when it comes to refunding.