Mark Winiarski

Review of Big Brothers Big Sisters of Lo...

when we reached someone deep inside the agency, th...

when we reached someone deep inside the agency, they graciously sent a truck for the items. Unfortunately this happened before someone responsible intervened: Two major issues: We made an appointment for a truck to pick up our stuff on Long Island. We received a confirmation email, then carried about 8 bags of donations to our apartment lobby. No truck appeared and a building staff member had to carry the bags to a building storage room. We then left multiple messages with the organization to sort out the situation and request that a truck come. No one ever returned our calls!!! Someone did return a call from the building staff person and offered a pickup in a month. But I guess we donors weren't important enough to call back. From the outside, the organization appears incompetent and indifferent. So sad because people desperately need mentoring and other assistance.