I m very disappointed that the complimentary shut...

I m very disappointed that the complimentary shuttle wasn t available this morning or in the evening.

When I did call for a status on my vehicle I was transferred to servicing where call was then disconnected.

Called again, phone rang for roughly 15-20 minutes, which I then hung up and tried again.

After being on hold I did eventually speak to someone who was very helpful, only to find out the shuttle was going to be out of service this evening.

When I asked why that was I was told that Servicing was closing in a little over 30 minutes, and not able to give me a ride from my office that was 4.5 miles away.