Tyler Dzugan Review of Sirata Beach Resort
The stay was fine besides the fact that room servi...
The stay was fine besides the fact that room service did not clean our rooms or bring us towels one time. All up until the last day when it all went down hill.
When I went to check out of our room, there was $157 of charges that we never charged to our room. There were $100+ in beach rentals when we never rented a single thing on the beach. They did take that off after a long fight. But there was a charge for a burger and 4 drinks that were $44 plus a $5 tip signed to my room an hour after I had breakfast and was on the Beach. The tab was signed Tyler M and my name is Tyler D. They wrote the check to my room which I never wrote a single tab to my room for that exact reason. They told me they would not remove it and I Would have to dispute it with the credit card company because we could not leave without paying for it. These are charges I never made. I felt unsettled and will never return to this resort ever again. 4 nights wasted and money given to an organization that does not care about their customers.

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