Facility is nice but they lean on it like a crutch...

Facility is nice but they lean on it like a crutch. I've been at other gyms that offer hot towels and key cards for the lockers, the staff is usually ok with being irritated to help you.

Scheduling is a nightmare between knowing if and when the kids area is open, when you can swim in the water arena, and when big events are going on and you can't even get into the gym with one of the highest paid memberships in the area.

For a place that costs as much it would be nice to be able to enjoy the pool without massive crowds