We were in room 912, downtown New Orleans. I calle...

We were in room 912, downtown New Orleans. I called about 8 hours before we arrived to request a cot and mini fridge. They said that was fine and it would be sent to the room. When we arrived, there was no cot or fridge and we called the front desk to inquire the status of our request. The clerk said that they haven't had cots or fridges available for over a week. Which is fine, but they should have told us about that when I made the initial request so that I could have prepared accordingly. Instead, they were either blissfully unaware, or just didn't care. As far as the other services, it was a major pain to get extra blankets(to sleep in the floor, because of no cot). The staff was not friendly in the least except one of the housekeeping ladies that was very kind and professional. In other news, everything was very clean and in good working order.