The staff was attentive and friendly but we kept h...

The staff was attentive and friendly but we kept having issues. When we first arrived one of the elevators was broken which was a problem for a hotel with more than 20 floors. Our first night we arrived back late and our heat wasn't working, which was a problem because it was 30 degrees outside. Both issues were fixed the next day and the rest of our stay was fine. The rooms are nice but pretty small.