Sophia Dee

Review of Hotel Winn

I would give a 0 if it was a option. Hotel and ca...

I would give a 0 if it was a option. Hotel and casino is not clean. It smells like smoke everywhere you can't escape, its horrible. They need to get a air qulity system and filter like other hotes on the strip. The staff is rude and the promise of good customer service is a lot of hype . If you are looking for great customer service and experience go to the Cosmopolitan or something nice on the strip. The staff is really poorly trained except for the bell boys. There is a sense of this is the
Encore, but then they under deliver. .spend your hard earn money elsewhere .