my boyfriend got a car from here and don't get me ...

my boyfriend got a car from here and don't get me wrong it's a good car, but honestly, can't afford the payments anymore. I've talked him into going to a buy here - pay here place and he's finally agreed, the only problem is that the Toyota place won't let him return his car. They won't lower his payments or anything. We have spent a large amount of our time at this dealership and it always takes them about 3 hours to tell him they can't do anything. basically saying he's stuck with a car he doesn't even want anymore.
shouldn't even be one star rating.