Hotel looks fantastic and has some lovely grounds;...

Hotel looks fantastic and has some lovely grounds; the parking is plentiful and should never be a problem. The rooms are basic but clean and functional so serve the purpose. The problem with this hotel is it does not know what it is trying to be. Function venue? Conference meeting venue? Up market escape? it does none of them particularly well! The staff are generally off hand and devoid of any personality, bordering on rude and the place generally has no ambiance. Come on Chilworth Manor you can do so much better!