When I came to service office the representative t...

When I came to service office the representative told me that I did not have an appointment.But I made an appointment over phone couple days before at 1:30 pm as a the person by phone told me that this is last appointment which he can set up to me. So, I was extremely disappointed because I came from Pocano in that particularly time and day. Fortunately, it was ended well.Another representative gave me opportunity to take the the inspection for my car. After that everything was OK.