Christopher McCarty

Review of Westin Bellevue (Starwood Hote...

The claim that this hotel is "4" Diamonds. Not rea...

The claim that this hotel is "4" Diamonds. Not really sure what or who gives this rating, but it feels a little unearned. Upon checking in, there was a protest going outside for an event they were hosting. While I know the protest was not against them, the event they were hosting in there ballroom was the main reason for the fiasco. Advice for the Westin, don't let political groups use your space, if you can't handle the heat. When we checked in and got up to our room, we were greeted in our by loud protest noises and a Drone with a video camera attached (presumably filming the protest) . My wife and I were a little concerned about privacy, and wondered why the drone outside was not addressed by any police officer, or hotel staff. At one point the drone was facing the room (on the 5th floor, eye level), and had filmed in our direction. We hope the glare film on the window was able to give a privacy. When we told the front desk about our concerns, they told us they would reach out to the police about the drone. Found out later this was false, and will be following up with a report with Bellevue PD about this. The Westin's response was to move us to a much smaller room facing the other side of the street. While this was nice, we paid close to $300 for their larger deluxe room with jacuzzi. When then called them back about the issue, their response was to show us a corner room,but then insist we pay an additional $100 for this space (which still didn't even have the balcony or jacuzzi we thought we paid for). In the end, I wish I had made a bigger deal about this, and feel Westin's respons was not appropriate, and downright degrading. I was spending the night here as a staycation for my Anniversary, so I let it go in the moment. My message to anyone who looks here to stay, be wary. I don't feel they put there money where their mouth is in terms of putting the guest first.