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Review of Louis Gervais Fine Foods

Two words would describe this business very well: ...

Two words would describe this business very well: Irresponsible and unprofessional. After booking a menu tasting with my fiancee a month in advance accompanied by a $107.10 deposit, we were asked a couple of days before the tasting date if we could somehow come in 2 hours earlier. After much deliberation we said sure since the date had not changed. A day later we get asked AGAIN to see if we can reschedule the tasting to some other day as the owner/chef decided to spend the whole day with his granddaughter. Sure, family is important but as a business you need to have the decency to honor your promise. What most businesses can deliver this caterer lacks badly in and that's keeping a promise. Without a doubt this has been the most unpleasant experience dealing with the most irresponsible and unprofessional group of people. On the bright side, we're so glad we're not wasting our money on such an unethical business. Do yourself a favor and take your business else where. There are far better caterers out there who can at least honor commitments.