While this is a great park ... I am finding they h...

While this is a great park ... I am finding they have no customer service skills in the business offices. I purchased season passes the end of 2019 for 2020. Due to my situation I am not able to schedule in advance a visit. My husband travels for work and I never know when he will be in town and available to visit. Plus I am not able to even enjoy everyday things with the cumbersome use of a mask to be mandated to wear one the entire time in tje park is not enjoyable. Everyone is making sacrifices and taking losses due to this virus. The lack of understanding and refusual of refunds or transfers of season passes is unacceptable and sends the wrong message of what this company stands for. Very discouraging.