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Ricardo SantosReview ofHotel Cosmopolite
The location is great. But, the management has big...
The location is great. But, the management has bigger eyes than stomach... At maximum capacity they are unable to serve food between the informed time, which was from 6 to 7pm. There was a delay of 45min for starters to arrive, while the main course arrived at 9:15. It seems that the staff was very nervous and overworked. The receptionist behaved very rudely when we were asking for more information. Instead of apologizing for the delay, or offering us a drink or so, he just told us to live with it. He seemed very overwhelmed. Listening to his costumers and not hanging up the phone on them should be a minimum requirement for a receptionist.

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