V

V in Denver

3 years ago

I really wanted to support local- and give my boyf...

I really wanted to support local- and give my boyfriend a break on bike maintenance. I took my bike in for comprehensive service, new cassette, chain, brakes, the works (not cheap), in preparation for doing the Triple Bypass. The bike was ready as promised but the "shake out the bugs" ride determined that the chain had not been sized to the bike (the lower idler was rubbing on the upper derailleur since there was not enough tension in the chain), the limits weren't set and the chain kept dropping, the flight deck computer wasn't working. Due to timing, I had to enlist my boyfriend so the bike would be rideable for my event. I took the bike back in after to get them to ensure that everything was in working order. I should have gotten a bike back that was crisp. Instead, the gears shift worse than they did after my boyfriend saved the day. I have no idea if they replaced the pin in the chain (since we had to recycle the one we pulled out to make the chain shorter), the flight deck is still not back in the same working order as it was before and the seat wasn't tightened. Sorry, I gave them a second chance and they blew it!

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