Review of Grey Eagle Casino | To the hotel manager,

3 years ago

To the hotel manager,

To the hotel manager,

The Receptionist "Brittany" was not friendly and welcoming towards us. We checked in the hotel on May 01, 2021 at 3:00 pm at room 620. Sorry to say, We deal with a rude and impolite receptionist...Receptionists are the voice and image of your hotel. Guest who arrive at your front desk expect the absolute highest level of service, no matter what type of guest he/she may be - They are the kings and queens, and you are simply part of their kingdom; failing to demonstrate gratitude, poise,
and professionalism is considered offensive.

Beautiful Hotel, We like it!