John Burke

Review of Amangani

We went in for dinner unfortunately without a rese...

We went in for dinner unfortunately without a reservation. The last two times I was there without reservations using my Black Card Amex no issues..I was traveling with a group for work. Tonight after telling my wife how nice I have enjoyed this restaurant we pulled in...the kind gentlemen at the door said try the restaurant next door we have no reservations available. We pulled up next door walk down to the restaurant found that it was closed so we walk back to try to walk in and wait for a table to open up. Went out side met a fine bartender named Patrick. Fun and exciting. Went inside to put our name in for dinner. The manager was on the phone and his entire team was standing around waiting for him for direction. A restaurant that sat more than 80 seats had six seated and with all the open tables said they did not think they could seat us. After standing there to wait for the manager to get off the phone to see if we could sit in the empty restaurant. We made the decision to thank them and leave. As a customer I feel that the owners may not know what is going on and hopefully someone that is willing to do more than most reads this review. You are as good as your last customer.....it s easy to do nothing and unfortunately that s what we experienced tonight. I am not on social media and for the record this is my first review..... As a business owner I understand how hard it is to create a culture and the bigger you get its harder to keep core values....