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Dylan Grimaud

3 years ago

They not only sold me a car I had to fix the first...

They not only sold me a car I had to fix the first week. THEY BLATANTLY DISREGARDED MY REQUEST TO USE MY OWN LOAN INFORMATION THROUGH MY OWN BANK, INSTEAD CREATED A NEW FINANCING LOAN THROUGH THEIR DEPARTMENT. I am now struggling to get things straightened out, and THEY WILL NOT TAKE RESPONSIBILTY AND THEY REFUSE TO FIX THEIR MISTAKE. The boss is the one who did it and now they won't help.... IF YOU WANT TO GET SCREWED OVER BY A CAR DEALER GO TO THEM!!!!.... THEY DONT CARE ABOUT ANYTHING BUT THEIR OWN COMMISSION. FORGET ABOUT THE CUSTOMERS.... When I called to get things resolved with the salesperson Karen, she said that" she would see what she could do, but no promises" and has yet to call me back. You guys strive for excellence, yet you screw people over while customers let their guard all for more commission on your companies end. I don't believe you would treat anyone differently than that, otherwise that would be discrimination....

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