R

Rachel Cooper

3 years ago

I am irate with this company. Not only was the pur...

I am irate with this company. Not only was the purchase experience horrible (The price of the car was advertised on their website at like $17,700. They kept sending numbers over with a higher than their own advertised purchase price and I kept getting the Oh yeah! I ll adjust that for you and it ll be all reflected on the paperwork when you get here! ) I am from out of town. I was not shown numbers until signing, at which point THEY STILL WERE NOT CORRECT. Then, they wouldn t even GIVE me the price they d advertised and had even promised that they would before I drove over!!!! They gave me an extra $500 for my trade (which they were already lower than what I could have gotten in my own town, so the $500 was less than helpful. We drove because of the price on the vehicle.) They would not budge. Should have been my first clue to walk away, but my husband really wanted the car so we did it anyway. Unfortunately the car didn t work for us the way that we had hoped, so we ended up trading it back in within a few months. Now I am having one hell of a time getting anyone to call me back regarding cancelling my extended warranty and GAP and it s been TWO WEEKS of multiple calls, voicemails and emails. I don t know if they re trying to stall and delay and hope we forget about it, but I am giving them one more shot today to handle it or I will have my attorney contact this place. I would advise anyone purchasing here to do their due diligence, make sure numbers are corrected on paper and go over everything with a fine toothed comb. I will leave names out of this review unless they don t call me back yet again. Buyer beware.

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