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Michael Lagana

3 years ago

I recently spent 7 days in this hotel. I can only...

I recently spent 7 days in this hotel. I can only say that the entire experience was absolutely wonderful!!! The service is impeccable, the hotel itself is gorgeous. Everyone goes out of their way to make your stay the most comfortable it can possibly be. The food is excellent! I used every service, from laundry, to the fitness center, the salon, room service, etc. and can say the service is consistent throughout. I recommend this hotel highly, the standards are held much higher than in most hotels I have stayed. I would like to thank a few staff members for their amazing service and kindness. To Alina, and Alina, and Natalia at Reception, to Artur the Bell Boy and Andrey the Concierge, I thank all of you and look forward to spending time again soon in your hotel. And I would like to also add, that Kharkiv is a beautiful city with friendly, magnificent people, and again look forward to my next visit.

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