mariama Hubbard

Review of Molly Pitcher Inn and Oyster P...

I would have given it 0 stars if that was availabl...

I would have given it 0 stars if that was available. I made a reservation 2 weeks prior for a special dinner with my daughter. The evening of our reservation which was set for 8pm, I called ahead of time to confirm my reservation. My daughter and I arrived, our temperatures got taken. The front desk staff directed us to the dinning area to wait for the restaurant staff to seat us. I approached a wait staff to alert him we were waiting to be seated. Without saying hello or welcoming us, he asked if we had a reservation. I answered that we do. He never asked for my name, instead he told us to stand to the side. We stood for over 15 minutes, he never acknowledged us neither were we seated. I felt humiliated in front of my daughter. This was the worst service ever. I called to speak to a manager while I walked away to inform him about what happened. He was unapologetic and insincere. I will warn others from patronizing this establishment. Poor customer service, poor management. Very poor experience.