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Molly Sybrandt

3 years ago

My husband s experience, showed up for a scheduled...

My husband s experience, showed up for a scheduled regular eye exam and took over an hour to be put in a room then an additional 1.5 hours to be seen by a resident. Was told all was normal but needed to wait to be seen by the attending MD. After another 45min my husband left as clearly his time was not valued by anyone in this office. Will never come back for routine eye care again will definitely be going elsewhere. We even called the UCSD we listen number to report our experience and they said we d receive a call back to hear our concern and they never called back. Extremely poor customer service.

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