Not at all what we expected! More like a two star ...

Not at all what we expected! More like a two star not sure who has rated this a 4 1/2, not even close! It's out dated and dirty!
The front desk is friendly no complaints there however we waited in the check in line for a long time because they were understaffed with only one person working the counter. Check out was a nightmare with one bellhop to retrieve our bags that we left in a holding room so we could do some shopping before departure.
The parking garage was also a nightmare we waited over a half hour for our car and it was 125.00$ because the time lapped over 24 hours which was never brought to our attention prior to parking it! Besides location it was a bad experience!!