Nicholas Rodriguez Review of Superstition Springs Chrysler ...
Terrible experience. The only reason I didn t leav...
Terrible experience. The only reason I didn t leave a 1 Star is because they fixed the problems with the vehicle. It is impossible to get ahold of someone by calling the dealership. I was forced to drive there 3 times in order to get assistance. The recal was when I purchased the truck in Sept and I was barely fixed this month.
I asked for a complimentary wash since my truck was filthy when I picked it up and I was told your machine was no longer available and you no longer had car wash vouchers.
The only positive experience I had was when the shuttle drove me home after dropping off my truck. He was very apologetic about the service.
When I asked several people, including the general manager about my warrantee, they all told me they had no idea and could not refer me to the proper phone number to call. When I finally did get the phone number, I called and they told me that my name didn t match the VIN number for the truck.
Absolutely horrible service. I wish I had bought my truck somewhere else.
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