An insured of Traders ran a red light and hit me. ...

An insured of Traders ran a red light and hit me. Very clear admitted fault, and police report clear and specific to others fault. Traders would not do anything for a month, ultimately I had to file a claim with my insurance to fix my vehicle. Quote "if you want your vehicle fixed any time soon you should file a claim with your insurance". The most unprofessional, incompetent, and difficult company to deal with. The individulal handling the claim, a Roy W. has 0 communication skills, 0 customer service skills, and any conversation I had resulted in my blood pressure skyrocketing. He speaks to people in a very condescending mannor. Pray you never come in contact with anyone associated with Traders insurance.