Let me start by saying a big thank you to Philip U...

Let me start by saying a big thank you to Philip Underwood back in September he made the impossible possible,by getting me in my 2016 TRD Tacoma. He also gave me a sweet deal on it! He made my experience awesome even told him that I'd definitely be coming back after the first of the year when I paid off my wife's car to buy another one. Philip and Lithia Toyota impressed me so much that they had set the bar high for car shopping. But today I took my new Tacoma to get looked at because I was having issues with it. I was informed that it was a bad sensor and they wouldn't have it till Wednesday. Well that was a big inconvenience for me because I work 5 hours out of town. The rent a car was of no help and a waist of my time! So today I'm giving the customer service and service department a big F! I feel as if I was let down and hold them to a lower standard.
6/9/17
This place always seems to make things so difficult for me. This establishment is garbage!!!