Paul Donovan

Review of Hayes Mansion

This place has a definite spot on the 'bang for bu...

This place has a definite spot on the 'bang for bucks' list. Sure, it's deep South of San Jose but if you are going around by car, it doesn't matter. Very calm environment and although it is in a residential area, places are easily accessible. About the hotel: It has a gym and I have to say it is a very good gym. Way better than what I have experienced in Hilton or Hyatt. There's a hot tub outside as well as a small swimming pool which I didn't use because it was too cold. Hotel rooms are clean. Given that the building is almost 100 years old you will hear sometimes footsteps above especially if kids are running. Bedding is very comfortable and since I am always traveling with a USB power hub, I found a free power outlet behind the nightstand. TV worked flawless. There's a fridge in the room which I highly appreciate. On my second night the fridge made sounds like an old steam engine. I called the front and it was replaced after breakfast. The shower is almost heavenly when compared what I have been experienced in the Bay area. There's actually water coming out and I highly appreciate this. Sufficient towels are supplied every day. Also, there's a dispenser for body soap, shampoo, and conditioner in the shower room. And it works well. Finally, I have to mention one unpleasantness. In front of the shower room, there is a wash bowl. While the water supply is perfect, the mirror is clean, and toiletries are neatly organized, the sink was cloaked from day one. As I could not fix this by myself, I asked front. The next day, I did the same, and the day after that. And after that. I stayed 8nights with this importunate situation. It is quite beyond me that an accommodation like Hayes Mansion is reluctant to let something like this slide...
Breakfast is certainly above average in the bay area while being charged 18 bucks.
Bottom line, I would definitely be back if someone can explain to me in person why that ditch pipe never got taken care of and I would like to see a sizable appology.