andrea s

Review of Azienda Ospedaliera San Camill...

Unfortunately my opinion is not positive. The ER i...

Unfortunately my opinion is not positive. The ER is bad. If you live in the area and care about you or your loved ones, spend some money, call a private ambulance and get taken to another place. Neighboring Gemelli, for example, has an ER that looks like a star hotel in comparison. I was harshly scolded by a doctor because my mother with dementia was (as happens to people with this disease) agitated and uncooperative and therefore it was a problem for her to manage it. I replied that my mother had felt ill and that I had simply taken her to the ER and not to the disco, adding: "But can't people with dementia be treated? Do they have fewer rights than others?" Unfortunately, in the hospitals they do not have staff trained for this type of sick and when they happen to them they are the first to get excited and try to send them away as soon as possible. However, in my opinion it is a shame that a doctor talks like that even if I must say that then she apologized by adding that she understood me because her mother was in the same condition too (and thank goodness she understood me!). For this and other reasons that made me nervous and that I do not mention by spreading a pitiful veil, I went to the Public Relations Office located in the Cardiology pavilion. I must say that I have found people available and for this I have added the second star and I advise those who have problems to go to that office. After my protests, my mother was magically taken to the Medicine ward (where she then had another problem with the doctors always promptly resolved by the Relations Office which I had to contact a second time). My opinion on doctors is that in a structure like San Camillo you feel the weight of the cuts made in public health. Doctors are arrogant (and I think arrogance is a written clause in their degree) because they are forced to work in complex situations, with grueling shifts, limited means available, skimpy salaries, etc. ... so I can understand them even if I don't justify them because I think that being a doctor is not a job like any other, but a real mission that it would be better not to undertake if you are not prepared also from a human point of view. Communication is another problem: my mother, for example, was entitled to the so-called "Protected Discharges" which I accidentally found out about through a social worker. These discharges are a kind of continuation of the hospital at home. The request is made to the doctor of the ward and then it is delivered to the local ASL. When the patient returns home, the infamous CAD is immediately activated and there is medical and nursing assistance as in hospital and also hygienic assistance through social workers (the latter, however, only for two months or the duration of the Protected Discharge). Indeed, in some cases, the patient can return to the hospital ward from where he was discharged without going to the emergency room. Well: all these beautiful things should have been told by the doctors and instead I discovered them, as I said, by pure chance. In conclusion, I only add that the health situation is worrying and I think that in the future it will get worse and worse also because the level of professionalism becomes lower and lower in most cases. In particular, the elderly are considered second-class patients and therefore I make an appeal to them: take care of yourself and do prevention not so much to live a hundred years, but to avoid getting seriously ill and becoming a sort of puppet in the hands of doctors. Finally I must note that there are young doctors who already seem old in their way of working and in their mentality and this does not give me hope because in the future in my opinion there will be less and less doctors and more and more medical graduates (which is a else). Personally, when I pass away I hope to do so immediately by skipping all this part of the doctors & company ...