Anne Heisinger Review of Sheraton Gateway Los Angeles
Stayed 3 nights for a conference. Room great and b...
Stayed 3 nights for a conference. Room great and bed comfy. Only problem in room was the safe wouldn't lock. Housekeeping service rate and room super clean. Starbucks a big PLUS! A little disappointed with the guest services desk. My Roomate was from UK and needed help with finding train schedule LA to San Diego. I took her to the desk and she was told she could look it up on line. I was really disappointed to see 2 guys standing at guest services (not the check in desk) and not assist an international guest by going online and helping the guest. If they couldn't do it they should find someone who can. Parking cost too high. The restaurant food I'd say was fair. I ordered a flatbread w/meat & veggies and the edges were burned and the taste was unimpressive- very disappointing. I brought hate boiled eggs for one meal/day and went to restaurant for salt and pepper. Shakers were gathered on a shelf near the bar and I reached for salt and pepper to sit down at the table and eat. The waiter kind of jumped at me and wanted to know where I was going with the shaker. Other than that- the hotel had a great overall vibe for being so close to the airport. I was overall very comfortable and would definitely come back.
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