If I could I d put 0 stars. We tried to sell our u...

If I could I d put 0 stars. We tried to sell our used vehicle to this dealership January 7th. We have yet to receive any payment which has been signed and documented that they agreed to pay. They have horrible customer service in regards To any transaction. We spoke to Rick who continued to over talk and talk louder than my husband, or myself trying to resolve our issue. My husband explained our situation to a Rick stating we are only wanting to finish the transaction of selling the vehicle to the dealership and receiving our payment. If they are unable to we would like our vehicle back. Only to find out that they have sold our vehicle and now having issues with titling because they didn t receive both signatures required. My husband asked if this is something we will be able to resolve or need to contact legal. Rick laughed and stared yes maybe we should contact legal. My husband has been in contact with the GM Todd once only for him to state he will try to figure out the situation without the additional signature needed by myself. I have tried to contact the dealership and Todd multiple times, but for some crazy reason no one can track 1 man down, nor can he return any voicemails from my husband to myself.

It s very upsetting that a dealership cannot seem to handle things in a professional matter, not try to resolve the issue at hand. I feel like this has been the worst customer service I have ever encountered in my entire life! Very disappointed in ever choosing to have any association with this dealership.