In short: don't recommend the service department.

In short: don't recommend the service department.
I wanted to give this dealer a try because it's only 5 mins from my home. However it was terrible experience. I wanted an oil change. On their website, it said "Completed in 1 hour or less in most cases with an appointment". However when I got there (on time), the service advisor said the wait time was 4 hours and it would take 1 hour => total = 5 hours. When I asked about the 1 hour on the website, she said it's the time it might take to talk to her. That's totally bogus and stupid. She insisted on a full synthetic oil change even though my car takes 5w-30 oil. I said no, I wanted normal oil. She said she couldn't guarantee the kind of oil they would put into my car. Then I asked if they could service my car AC system too. She recommended an AC clean service which was $ 300 job. However she refused to tell me any details on what they would do to clean my AC system. She just kept saying "No, I don't know. Nothing is showing up on the monitor". I was so disappointed with her that I decided to take back my car and drove home instead.
Only giving 2-star rating because I liked the guy who registered my car in and the guy who returned my car.