Rosalie Key

Review of Hankoff Insurance Group

If I could give them zero stars I would. I have be...

If I could give them zero stars I would. I have been with them for two years; I contacted them a month ago to have my coverages and premiums reviewed. The woman I talked to said she was "busy" but would look into it and call me back; I never heard back from her. I got my bill for my new year of coverage and my umbrella increased by over $100 with no notice/no explanation.

I'm trying this morning to switch to another agency/insurance company and I'm being told by the new agent that neither I nor my partner are showing as insured in the state database, though we have been paying premiums for 2 years through Hankoff and have dec pages to prove it - they're simply not reporting our policies. This agent told me that umbrellas under their coverage cost about $400 less than what Hankoff has charged me for Safeco.

I've been trying to reach Hankoff ALL MORNING and not getting a response. Avoid this agency at all costs.