This is possibly one of the worst companies I've e...

This is possibly one of the worst companies I've ever ran into in my life. Keeping in mind that inmates are human beings that deserve to talk to their families and if I drive all the way to the jail for a 20 minute visit just to have it cancelled due to technical difficulties I'm of course going to hate this company. If it happened just once I would understand but it happens over and over. Video visits are my only option when I've spent over $100 in 5 days for a few phone calls that also always have technical difficulties. This company sucks and takes no accountability or effort to make issues better they blame it on the jail. While they're making millions off people whose loved ones are incarcerated. What a joke.