This experience just wasn't as good our other tips...

This experience just wasn't as good our other tips to similar locations. After a long flight to the Island it took them forever to make a room ready (we waited for over 5 hours- they are very strict and unaccomodating if your only flight options put you on the island early). The excursions were the worst, English website, English brochure, no English during the "tour". We actually tried to cancel or redirect the funds of our second excursion to something like the spa, or even a restaurant after we had a bad experience on our first one, but because we booked ahead of time we were going to lose half the cost (which I wish we would have done anyways). It was incredibly unpleasant knowing we were wasting precious vacation island time on what they called "the best tour we offer" when renting a scooter or a little boat would heve been much better. I can't recommend the intercontinental, but if you do go, be sure to walk up the hill to the holy steak house, it was lovely, the top dive shop was very hospitable as well.